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Welcome to our customer services

Look no further to find answers to some of our most frequently asked questions.

QUESTION - How do I add personalisation?

Type the letters you require in to the text box up to a maximum of 5 letters and numbers including spaces.

All letters will be stitched exactly as they are entered. Please ensure capitalisation and spelling is correct and the size of boot is correct as any mistakes cannot be rectified once your order is placed.

We will embroider both boots in the most appropriate position so as to not affect the boot's structure or performance in accordance with manufacturer's guidelines.

As with any personalised product, once a boot has been embroidered, it is non-returnable and will take an additional 24 hours processing time following receipt of your order processed email. If you have selected next day delivery, you will still receive the premium delivery service but with an additional delay due to the personalisation process.

Other related Answers

  • Scottish Premier League
  • Thread Colour
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